ae365 Terms & Conditions

These Terms and Conditions ("Terms") form a legally binding agreement between ae365 and its users. By accessing the ae365 platform, registering an account, or using any of our services, you confirm that you have read, understood, and agreed to these Terms in full.

ae365 reserves the right to amend these Terms at any time. Continued use of the platform after any changes take effect will be treated as your automatic acceptance of the updated Terms.

If you disagree with any part of these Terms, please stop using the ae365 platform and contact our support team to close your account.

Age Restriction

The ae365 platform is intended solely for persons aged 21 or older. At the time of registration you must confirm that you meet the minimum age of 21. Providing false information about your age will result in immediate account closure, and all deposited funds may be forfeited.

One Account Per User

Each user may open only one account. Operating multiple accounts is strictly prohibited. If ae365 detects that a user holds more than one account, all associated accounts will be suspended immediately and any pending bonuses will be cancelled.

Accuracy of Personal Information

All information provided at registration — name, mobile number, payment details — must be truthful and accurate. If false or incomplete information is provided, ae365 may request additional documentation during the account verification process or temporarily suspend the account.

You are solely responsible for keeping your ae365 account password and login details secure. Do not share this information with any third party.

• If you detect any unauthorised access or suspicious activity on your account, notify our support team immediately.
• You are fully responsible for all transactions and activities carried out through your account.
• ae365 will never ask for your password via email or messaging.
• Allowing anyone else to use your account is prohibited.

Deposit Rules

The minimum deposit amount at ae365 is ৳200. We currently support the following payment methods:

• bKash — Bangladesh's most widely used mobile banking service
• Nagad — Digital financial service of the postal department
• Rocket — Mobile banking service by Dutch-Bangla Bank

Deposit requests are generally processed quickly. For any delays, please contact our 24/7 live chat support.

Withdrawal Rules

The minimum withdrawal amount is ৳800. Withdrawal requests are generally processed within 1 hour. Withdrawals must be made using the same payment method that was used for the deposit.

• Completing account verification before requesting a withdrawal speeds up the process.
• The relevant wagering requirements must be met before bonus funds can be withdrawn.
• ae365 reserves the right to temporarily hold withdrawals on transactions suspected of fraud.

Legitimacy of Funds

All deposited funds must come from your own legitimate income. Depositing using a third party's account or card is strictly prohibited.

Welcome Bonus

New players can receive up to a 100% bonus up to ৳15,000 on their first deposit at ae365. For example:

• Deposit ৳1,000 → ৳1,000 bonus → total balance ৳2,000
• Deposit ৳32,000 or more → maximum bonus ৳15,000 → total balance ৳47,000

Wagering Requirements

The wagering requirement for the welcome bonus is 15 times the bonus amount — calculated on the bonus amount only, not the combined total of deposit and bonus. For example: ৳1,000 bonus × 15 = a total of ৳15,000 in bets must be placed to complete the wagering requirement.

Bonus winnings cannot be withdrawn before the wagering requirement is fulfilled.

General Bonus Terms

• Each bonus offer has specific terms that must be read before claiming.
• A bonus may only be used once per account.
• ae365 reserves the right to modify any bonus offer or its terms at any time.
• If bonus abuse is found, the bonus may be cancelled and the account may also be suspended.
• Using bonuses for arbitrage or bonus hunting is strictly prohibited.

ae365's VIP program has four tiers. Weekly cashback benefits are provided at each tier:

• Bronze: up to 0.4% weekly cashback
• Silver: up to 0.8% weekly cashback
• Gold: up to 1.1% weekly cashback
• Platinum: up to 1.5% weekly cashback

Progression through VIP tiers depends on your regular activity and participation on the platform. ae365 reserves the right to change the VIP program structure or benefits at any time.

The following activities are strictly prohibited on ae365:

• Fraudulent or deceptive behaviour — use of software, bots, or automation tools
• Attempting to manipulate or influence the outcome of any game
• Money laundering or any illegal financial transactions
• Unlawfully colluding or coordinating with other players
• Attempting to exploit technical vulnerabilities or bugs in the platform
• Harassing or using abusive behaviour toward other users
• Operating an account using a false identity or fake documents

If any of the above activities are detected, ae365 will immediately suspend the account, forfeit the funds, and take legal action if necessary.

All content on the ae365 platform — logos, graphics, text, game interfaces, software code, and design — is the property of ae365 or its associated providers and is protected by international intellectual property law.

You may not copy, distribute, modify, or use any content from the platform for commercial purposes without prior written permission from ae365.

ae365 treats the protection of your personal information as its highest priority. Our platform uses SSL encryption to keep all data transmissions secure. To learn more about how your information is collected, stored, and used, please read our Privacy Policy.

ae365 does not sell your personal information to any third party. However, information may be shared when required by legal obligation or for the purposes of a fraud investigation.

ae365 makes every effort to ensure reasonable technical safeguards; however, ae365 will not be held responsible for the following:

• Unavoidable technical faults, server outages, or internet connectivity issues
• Financial loss caused by your own negligence or error
• Faults in third-party software or services
• Service disruptions caused by natural disasters or other circumstances beyond our control

ae365's maximum financial liability in any case will not exceed the total value of the transaction in question.

Account Closure at the User's Request

If you wish to permanently close your ae365 account, please contact our support team via live chat or by emailing [email protected]. If any pending wagering requirements have not been completed at the time of closure, the related bonus will be cancelled. However, any deposited balance in your account (outside of wagering requirements) can be withdrawn.

Account Suspension by ae365

ae365 may suspend or close any account without prior notice in the following circumstances:

• Serious breach of the Terms
• Detection of fraudulent or deceptive activity
• Failure to pass age or identity verification
• Evidence of operating multiple accounts
• Direction from a legal or regulatory authority

ae365 regards responsible gaming as a core value. We believe that gambling is a form of entertainment — not a way to solve financial problems.

• Only play with money you can afford to lose.
• Do not try to chase your losses with more bets.
• Set deposit and betting limits for yourself.
• Make use of self-exclusion or temporary account break options when needed.

For more information and support, visit our Responsible Gaming page.

If you wish to raise an objection about any decision or transaction by ae365, please follow the steps below:

• Step 1: Notify our support team directly via 24/7 live chat.
• Step 2: If the matter is not resolved through live chat, email a detailed description to [email protected].
• Step 3: Our support team will review the complaint and provide a written decision within a reasonable timeframe.

In disputes regarding the outcome of any game on ae365, the server log will be treated as the final evidence.

ae365 may revise these Terms at any time for business, legal, or technical reasons. You will be notified on the platform after any changes are made. Continued use of the platform following a change will be treated as your automatic agreement to the new Terms.

For any questions or comments about these Terms, please get in touch with us: